{"id":17,"date":"2026-01-19T11:38:14","date_gmt":"2026-01-19T08:38:14","guid":{"rendered":"https:\/\/nascorhair.com\/?page_id=17"},"modified":"2026-02-02T09:59:19","modified_gmt":"2026-02-02T06:59:19","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/nascorhair.com\/en\/refund-returns\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p data-start=\"369\" data-end=\"594\">At Nascor Hair, we prioritize customer satisfaction. The return and refund conditions for the hair vitamins and hair growth serum products purchased through<\/p>\n<h3 data-start=\"596\" data-end=\"616\">1. Return Conditions<\/h3>\n<ul data-start=\"618\" data-end=\"1080\">\n<li data-start=\"618\" data-end=\"690\">\n<p data-start=\"620\" data-end=\"690\">The return period is 14 days from the date the product is received.<\/p>\n<\/li>\n<li data-start=\"691\" data-end=\"834\">\n<p data-start=\"693\" data-end=\"834\">Products to be returned must be in their original packaging, unopened, unused, and in a resalable condition.<\/p>\n<\/li>\n<li data-start=\"835\" data-end=\"976\">\n<p data-start=\"837\" data-end=\"976\">Returns are not accepted for cosmetic and personal care products if the packaging has been opened, the product has been used, or it has been damaged due to hygiene reasons.<\/p>\n<\/li>\n<li data-start=\"977\" data-end=\"1080\">\n<p data-start=\"979\" data-end=\"1080\">Returns are allowed for campaign, discounted, or promotional products; however, shipping fees are non-refundable.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1082\" data-end=\"1112\">2. Non-Returnable Products<\/h3>\n<p data-start=\"1114\" data-end=\"1163\">Returns and refunds are not provided in the following cases:<\/p>\n<ul data-start=\"1165\" data-end=\"1400\">\n<li data-start=\"1165\" data-end=\"1238\">\n<p data-start=\"1167\" data-end=\"1238\">Hair serum and hair vitamin products that have been opened or used<\/p>\n<\/li>\n<li data-start=\"1239\" data-end=\"1296\">\n<p data-start=\"1241\" data-end=\"1296\">Products that cannot be resold for hygiene reasons<\/p>\n<\/li>\n<li data-start=\"1297\" data-end=\"1348\">\n<p data-start=\"1299\" data-end=\"1348\">Returns exceeding 14 days from the delivery date<\/p>\n<\/li>\n<li data-start=\"1349\" data-end=\"1400\">\n<p data-start=\"1351\" data-end=\"1400\">Products damaged due to user error<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1402\" data-end=\"1433\">3. How Does the Return Process Work?<\/h3>\n<ol data-start=\"1435\" data-end=\"1712\">\n<li data-start=\"1435\" data-end=\"1521\">\n<p data-start=\"1438\" data-end=\"1521\">Your return request <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1456\" data-end=\"1475\">info@nascorhair.com<\/a> Please notify us of your return request via email.<\/p>\n<\/li>\n<li data-start=\"1522\" data-end=\"1579\">\n<p data-start=\"1525\" data-end=\"1579\">The return approval will be sent to you via email.<\/p>\n<\/li>\n<li data-start=\"1580\" data-end=\"1633\">\n<p data-start=\"1583\" data-end=\"1633\">After approval, please send the product to the specified address.<\/p>\n<\/li>\n<li data-start=\"1634\" data-end=\"1712\">\n<p data-start=\"1637\" data-end=\"1712\">Once the product reaches us, it will be inspected within 3\u20137 business days.<\/p>\n<\/li>\n<\/ol>\n<h3 data-start=\"1714\" data-end=\"1741\">4. Refund Conditions<\/h3>\n<ul data-start=\"1743\" data-end=\"2015\">\n<li data-start=\"1743\" data-end=\"1840\">\n<p data-start=\"1745\" data-end=\"1840\">For products with approved returns, the refund will be made using the original payment method.<\/p>\n<\/li>\n<li data-start=\"1841\" data-end=\"1943\">\n<p data-start=\"1843\" data-end=\"1943\">Depending on the bank or payment provider, it may take 7\u201314 business days for the amount to be reflected in your account.<\/p>\n<\/li>\n<li data-start=\"1944\" data-end=\"2015\">\n<p data-start=\"1946\" data-end=\"2015\">Shipping fees are not included in the refund unless the product is defective.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2017\" data-end=\"2051\">5. Damaged or Defective Products<\/h3>\n<p data-start=\"2053\" data-end=\"2070\">If your order:<\/p>\n<ul data-start=\"2072\" data-end=\"2109\">\n<li data-start=\"2072\" data-end=\"2083\">\n<p data-start=\"2074\" data-end=\"2083\">Damaged<\/p>\n<\/li>\n<li data-start=\"2084\" data-end=\"2093\">\n<p data-start=\"2086\" data-end=\"2093\">Missing<\/p>\n<\/li>\n<li data-start=\"2094\" data-end=\"2109\">\n<p data-start=\"2096\" data-end=\"2109\">Wrong product<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2111\" data-end=\"2284\">If it has reached you as damaged, missing, or the wrong product, you must contact us within 48 hours of receiving the item. In such cases, the shipping cost will be covered by our company.<\/p>\n<h3 data-start=\"2286\" data-end=\"2301\">6. Contact<\/h3>\n<p data-start=\"2303\" data-end=\"2412\">\u0130ade ve geri \u00f6deme politikam\u0131z hakk\u0131nda her t\u00fcrl\u00fc soru ve talepleriniz i\u00e7in bizimle ileti\u015fime ge\u00e7ebilirsiniz:<\/p>\n<ul data-start=\"2414\" data-end=\"2485\">\n<li data-start=\"2414\" data-end=\"2450\">\n<p data-start=\"2416\" data-end=\"2450\"><strong data-start=\"2416\" data-end=\"2428\">Email<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2429\" data-end=\"2448\">info@nascorhair.com<\/a><\/p>\n<\/li>\n<li data-start=\"2451\" data-end=\"2485\">\n<p data-start=\"2453\" data-end=\"2485\"><strong data-start=\"2453\" data-end=\"2465\">Phone:<\/strong> +90 537 955 90 28<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Nascor Hair olarak m\u00fc\u015fteri memnuniyetini \u00f6n planda tutuyoruz. www.nascorhair.com \u00fczerinden sat\u0131n alm\u0131\u015f oldu\u011funuz sa\u00e7 vitamini ve sa\u00e7 \u00e7\u0131kar\u0131c\u0131 serum \u00fcr\u00fcnleri","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":2,"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":9872,"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/pages\/17\/revisions\/9872"}],"wp:attachment":[{"href":"https:\/\/nascorhair.com\/en\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}